An expert in
three-dimensional
partnerships.

Enterprise Account Director.
C-suite relationships, complex deals, long-term growth.

Account Director at Attensi · London

Kurtis Lipman
Kurtis speaking

I've spent the last ten years working with people, leading operations teams of up to 200, building global enterprise accounts from scratch, and managing partnerships with some of the biggest retailers in the world.

I came up in scrappy, ever-changing start-up environments, which made me pragmatic, hard to rattle, and someone who'd rather have an honest conversation than a comfortable one. The principle I keep coming back to: before any account grows, the customer needs to trust the product, the company, and the person in front of them.

Career to date.

Royal Mail
Operations Manager
2015 – 2017
Amazon
Operations Manager
2017 – 2018
Dropit
Global Head of Accounts
2018 – 2024
Auror
Enterprise Partnerships Manager
2024 – 2026
Attensi
Account Director, Hospitality
2026 – Present

Books I've read this year.

A mix of what I've learned from, what's shaped how I think, and what I'd press into someone's hands on a long flight.

Let's talk.

If you're working on something where enterprise partnerships, customer success, or gamified training could be relevant, feel free to reach out.

What I can help with

A decade of experience in enterprise partnerships and customer success across SaaS and retail technology. I'm also available for expert network consultations through Alphasights, across enterprise retail, loss prevention, and gamified training.

  • Enterprise partnerships strategy
  • Account growth & retention frameworks
  • Customer success methodology
  • Competitive RFP strategy
  • Gamified training & SaaS commercials
  • Expert calls via Alphasights

How I spend my time outside of work.

I operate with a lot of ownership. Whatever room I'm in, I'm always looking for ways to contribute beyond what the role says on paper. I care deeply about the people around me, and I get more satisfaction from seeing the people I work with win than I do from my own wins. I'll also always tell you what I actually think. The people I've worked with tend to come back to me for a straight answer, and that's probably the thing I'm most proud of.

Mates FC
Football & Mental Health

Mates FC

About five years ago, a friend of mine started a football training business and was contacted by a mental health charity called MATES. They wanted to know whether players from their community could come along to sessions as part of a mental health recovery programme. I joined in to help with the coaching, got talking to the people running the charity, and ended up leaving my previous team with six others to help start Mates FC from the ground up.

I've been captain ever since and sat on the committee helping the charity navigate the structures of grassroots Sunday league football. Having played since I was 14 and captained every team I've played for since I was 20, I knew how it worked. In 2025 we won Division 1 of the Mid-Essex League and got promoted to the top division in the area.

The club runs on a simple principle: no commitment. Mental ill health makes it hard enough to get out of the house. The last thing anyone needs is the guilt of letting a team down. We keep out the toxicity that tends to creep into football, look after each other on and off the pitch, and try to make it a place where people just enjoy the game again.

My own mental health fluctuates, and I know from experience what sport and the right people around you can do. Find out more about Mates FC →

Kurtis running
This year's big challenge

Tallinn Marathon, Sept 2026

I ran a lot in my twenties, but trouble with my knees meant I had to take a break for a while. I've spent the last couple of years working back to fitness, and this September I'm running my first marathon in Tallinn. The target is sub-4 hours, pushing hard for 3:30.

It's a straightforward goal with a very clear finish line, which I find suits me well.

days to the Tallinn Marathon

Follow the training on Strava →

A few other things

What else keeps me busy

🏉

Tag rugby

Play regularly in London. Good way to stay active and spend time with people who aren't also staring at laptops.

🎬

Video editing

Self-taught. Got competent enough that a previous employer's marketing team brought me in to produce internal videos for the wider team.

🎲

Dungeons & Dragons

I write original one-shot adventures and run sessions for a regular group. Mostly improvisation and keeping six people focused for a few hours.

📚

Reading

Always two books on the go: one fiction, one non-fiction. Can't seem to manage just one at a time.

🧠

Pub quizzes

More competitive about this than is probably reasonable.

🤖

AI & new tools

Use it every day across my work. Not as a novelty, just as a practical part of how I operate. Always trying out what's next.